Claims Handler - Night Shift

Closing Date: 27.01.2020

Winn Solicitors are recruiting for a Claims Handler to become part of their First Response Team to work on a night shift basis working 44 hours per week.

We are Industry Leaders looking for committed team players to support the growth of our company. We’re looking for the skills, personality and character to enhance delivery of our service to our clients and stakeholders.

We are offering the successful Claims Handler a competitive salary, supportive working environment and real career progression opportunities. Our ideal candidate will have insurance and/or a contact centre background.

We are looking for a motivated employee to join our growing team – which is why we offer such competitive benefits:

  • 22 days holiday, 8 days bank holidays and an added birthday holiday
  • Quarterly bonus scheme and annual salary review
  • Option to buy or sell up to 3 days holiday
  • Employee discount scheme
  • On-site parking
  • Training Opportunities

Job Specification

Key Responsibilities

Your responsibilities would be:

  • Take on initial client claims in relation to road traffic, personal injury and vehicle damage matters.
  • You will look after your own caseload of clients, delivering an exceptional customer service experience to both customers and clients.
  • Be articulate, have a strong communication skill set to be able to handle complex claims, as well as having the ability to build and maintain professional relationships with internal colleagues, external clients and third parties.
  • Working to targets and deadlines within a proactive work place means taking ownership of your case load is essential.
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